Changes in Italy: an update of the loading restrictions in Europe

DACHSER European Logistics – your reliable partner in good times and bad

We are pleased to be able to advise that, despite the huge challenges caused by COVID-19 crisis, DACHSER's European Logistics network continues to operate with its customary high reliability in order to fulfil your vital business requirements.

DACHSER, your family-owned business partner, has been doing its utmost to maintain its commitments given to you with regard to services and rates.

We have taken extensive measures to ensure the continuous supply of goods throughout Europe, and are fully aware of the huge responsibility we have for your business and for society in general. We are facing severe challenges and incurring additional costs as are all organisations within in our industry. Being well aware that nearly all industries and customers of DACHSER are facing a similar situation, we wanted to give you a strong signal that DACHSER remains in partnership with you:

DACHSER stands for stability and reliability in difficult times as well. Therefore, we will not be introducing a general “COVID-19 surcharge”. Instead, we wish to renew our commitment to you that we will be standing by our agreed tariffs and maintaining our rates for domestic and international groupage shipments for the time being.

We would like to cooperate even closer with you in order to develop solutions for the current and forthcoming challenges. In addition, we trust we can count on your flexibility in adapting lead times or service levels where necessary and your reliability by respecting the agreed payment terms based on our mutual trust and cooperation.

Let us stand side by side in these challenging times!

Short update on the general situation in the transport sector

In the second half of the year, the corona pandemic is still the predominant topic in the media. While at the beginning of the pandemic new findings on Covid-19 were being announced almost daily, and many updates were also published by DACHSER on loading restrictions in Europe as well as in America and APAC, something like a "new normality" has now returned.

At the moment, there are no longer any universal country or customer restrictions. We would, therefore, like to ask our customers to clarify individual restrictions such as closures, changed opening hours etc. with the recipients of the goods themselves. We are closely monitoring the further course of the corona pandemic and will keep you informed immediately of any developments. Should new loading restrictions be imposed, these will be published again via our website.

If you have any questions on this subject, please contact your local contact person at the respective DACHSER branch.

Discontinuation of the additional service “cash on delivery”

Digitalisation and automation are key topics in online business as well as in logistics. As a result, a large number of online payment options have developed that are used in B2B and B2C business worldwide. The hygiene measures established as a result of the Corona crisis and the change in payment behaviour make it more difficult to use means of payment such as "cash on delivery". For DACHSER, the previous additional service "cash on delivery" is no longer necessary and will therefore discontinue this form of payment from 1 July 2020.